Our mission is to what?
The mission of general business from customers, society, environment, shareholders and employees, and so on several aspects of the presentation, which is the first customer for the needs and interests into account, so enterprises in the establishment of customer relationship management, improve after-sales service management, There must be clear, and incentives to achieve strong business mission, on this basis, and then work out an extension of corporate philosophy, as well as specific services to provide customers with service management, content, form, and so on.
What are our customers?
Simply that the customer is God, our country is not realistic, because we have a lot of consumers do not know what God is, companies do not know what God is. The author believes that: We have corporate customers rather than God, should not be advocated by enterprise customers is God, because if there is recognition of God, and God is very different customers, mainly in the following 5 aspects: God is the only customer Is diversified and is personalized; God is eternal, there is a customer life cycle; God is the Creator, not the existence of human consciousness (virtual), because its clients and customers of the existence and development Have been created; God created the laws of the objective world, and by the rules of the market in the common market of business customers and to work together to develop and perfect; God is illusory, but the reality is that customers and potential.